1-818-456-3543
Frequently Asked Questions
Frequently Asked Questions
Will there be a staff member present during our golf simulator rental?
Absolutely! Every golf simulator rental is chaperoned by one of our experienced staff members for the entire duration of your event. Our friendly and knowledgeable staff will be there to assist you and ensure that your guests have a seamless and enjoyable experience throughout.
What types of events do you cater to?
SimGolf Social caters to a wide range of events, including corporate outings, team-building activities, private parties, fundraisers, and more. Whether it’s a small gathering or a large-scale event, we can enhance the experience with our mobile golf simulators.
Can you customize the golf simulator experience for our specific event?
Absolutely! We understand that each event is unique, and we offer customizable packages to suit your specific needs. From creating custom golf courses to incorporating branding and themes, we can tailor the experience to make your event truly memorable.
How long can we rent the mobile golf simulator for?
Our rental periods are flexible to accommodate your event’s duration. We offer various rental options, starting from a minimum of two hours. You can also extend the rental by adding additional hours to ensure your guests have ample time to enjoy the golfing experience.
Can beginner and non-golfers participate in the mobile golf simulator experience?
Absolutely! Our mobile golf simulators are designed to cater to golfers of all skill levels, including beginners and non-golfers. Our staff will provide guidance and ensure everyone has a fun and enjoyable time, regardless of their golfing background.
Pricing
What are your pricing options?
Our pricing is based on several factors, including the selected package, duration of the rental period, event location, type of venue, and event logistics. Please give us a call at 818-456-3543 or shoot us an email at info@simgolfsocial.com.
Are there any additonal fees or charges?
Our pricing includes the delivery, setup, and dismantling of the mobile golf simulator. There are no hidden fees or additional charges. However, please note, that additional costs may apply for special requests or services beyond the standard package. We will provide transparent pricing details based on your specific needs.
Do you offer discounts for multiple bookings or recurring events?
Yes, we offer special discounts for multiple bookings or recurring events. If you plan to host multiple events or have recurring bookings with SimGolf Social, please let us know, and we will be happy to discuss discounted pricing options tailored to your needs.
What is your cancellation and refund policy?
We understand that plans may change. If you need to cancel or reschedule your event, please provide us with at least 30 days notice prior to your scheduled event. For more details about our cancellation and refund policy, please refer to our Terms of Services or contact us directly.
Equipment
How big is the inflatable golf enclosure?
Our largest enclosure measures 11 feet tall, 18 feet wide, and 15 feet deep and our smaller enclosure measures 11 feet tall, 14 feet wide, and 15 feet deep. These spacious enclosures provide ample room for participants to swing their golf clubs comfortably and enjoy an immersive golfing experience.
What types of golf simulators do you use?
We only use the renowned Trackman system which is known for its accuracy and advanced technology, providing a realistic and immersive golfing experience.
Are the golf clubs and balls provided?
Yes, we provide premium golf clubs from leading brands, such as Taylormade and Titleist. We carry clubs for both beginner and advanced players, ensuring a comfortable and enjoyable golfing experience. Additionally, Titleist ProV1 RCT golf balls are provided to ensure optimal performance with the simulators.
Can we bring our own golf clubs to use with the simulator?
Absolutely! While we provide high-quality golf clubs, you are more than welcome to bring your own if you prefer. Our team will ensure that the simulator is compatible with your clubs and make any necessary adjustments to enhance your experience.
Event Requirements
Do you require any specific electrical or power arrangements?
Our mobile golf simulators are equipped with battery banks and solar panels, allowing us to operate without a direct connection to the electrical grid. This means we can provide our services even in locations without access to electricity, making it convenient for outdoor or remote events.
Are there any weather restrictions or considerations?
We prioritize the safety of our equipment and participants. Therefore, we are unable to operate the mobile golf simulators in rainy or windy conditions. If inclement weather is expected, we will work with you to reschedule or find an alternative solution to ensure a successful event.
Are there any additional requirements from the venue or event location?
We kindly request that the event venue or location provides us with suitable access for setup and dismantling. This may include an accessible entrance, parking availability, and any specific requirements mentioned during the booking process. We will work closely with the venue to ensure a smooth and hassle-free experience.
Is the inflatable golf enclosure suitable for all types of surfaces?
The inflatable golf enclosure is designed for various leveled-surfaces, including grass, concrete, turf, compacted dirt. It can be set up in outdoor locations like parks, parking lots, or private properties. When setting up on the indoor surfaces, such as gymnasiums or event halls, we take extra precautions to protect the floor and ensure a safe setup.
